Terms and Conditions/Refund and Returns Policy
You may browse this site for personal entertainment and information. You may also share our public online content providing it is not for profit, in the public interest and that our organisation is accredited as the source (where applicable). However, you may not in any way modify, revise or otherwise alter and transmit the contents of this site without written permission from The Church of UBUNTU Inc Committee. Neither The Church of UBUNTU an UBUNTU Community, or Ubuntu Wellness Clinic, nor any of its affiliates shall be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to or use of any content of this site or the content of any site or sites “hot-linked” to this site.
The Church of UBUNTU an UBUNTU Community, and Ubuntu Wellness Clinic makes no warranties or representations to “Heal”, or “Cure” any persons with, “terminal” conditions, nor make claims to the body’s ability to completely heal using any alternative healing methods offered by us or any of our partners or network consultants. We can only assist in a better quality of life by offering, nutritional options, plant based therapies and recommending consultants and other health specialists to assist you on the road to self responsibility for your health. Any communication or material posted or transmitted publicly by you to us over the Internet is, and will be treated as non-confidential. Any communication or material posted or transmitted privately by you (for example the animal and wellness intake forms) are to be protected by us and treated in utmost confidence, however, we do reserve the right to use statistics from our clients database to support our mission, vision and objectives.
By transmitting or posting any communication or material to this site publicly you agree that The Church of UBUNTU an UBUNTU Community and/or any of his affiliates may use your communication as material for any purpose, including reproduction, transmission, publication, broadcast and posting. Furthermore, you must not post or transmit any unlawful, threatening, libellous, defamatory, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or violate any law. All names, logos and marks appearing in this site, except as otherwise noted, are trademarks owned or used under license by The Church of UBUNTU an UBUNTU Community or its affiliates in the countries where The Church of UBUNTU an UBUNTU Community markets products bearing such trademarks. The use or misuse of these trademarks or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited..
OUR REFUND + RETURNS POLICY
At The Ubuntu Wellness clinic we are proud of our high standards, we go to great lengths to ensure the best level of support we possibly can to all our clients and subscribers. However, should for any reason you purchase any service or product directly from us, for which you are not satisfied, we ask that you please let us know immediately so we can then rectify your concerns, and prevent any further issues that may arise with others.
Prior to asking for a refund please consider the following
- Does the service or product not match the details in it service or product description.
- If a product, has the product been stored correctly upon arrival at its place of use ie home or work.
- If a product, has the product has been stored appropriately whilst transported from the store to your home.
For fresh produce we require notification within 24 hours of your receipt of goods, where possible and appropriate, we will either replace or credit you.
Please contact us at firstname.lastname@example.org
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.
For areas serviced by courier we recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of loss, theft or damaged goods during transit; therefore advise you take out shipment registration of insurance with your postal carrier. We will not be responsible for parcels lost or damaged in transit if you choose not to insure.